I was fortunate enough to participate in a panel session recently entitled “Learning from Interactives that Suck” at the 2013 ASTC conference in Albuquerque, NM. I felt quite humbled to be onstage with veteran exhibit managers and designers in a frank discussion of the challenges of exhibit design.
It’s a stretch to say I design exhibits. It’s not a stretch to say that architecture and information systems are deeply concerned with interaction issues. Interactivity is a field of concerns almost imperceptible to everyday life. We enter a building. We peel an apple. We make a phone call. These are routine activities, whose constituent components we barely give a second look. Until the door, the peeler or the phone fail to meet our expectations.
For the last 20 years I have been working at smoothing out these interactions in the increasingly novel everyday experiences we have.Read More